:root{--brand-700: #1e3a8a;--brand-600: #2451b8;--brand-500: #3b6fd6;--brand-100: #dde6f7;--brand-50: #eef3fb;--bg: #f6f4ef;--bg-2: #f0ede6;--surface: #ffffff;--surface-2: #faf8f3;--border: #e6e1d6;--border-2: #d3cdbf;--ink: #0f172a;--ink-2: #334155;--ink-3: #64748b;--ink-4: #94a3b8;--ok: #137a3c;--ok-bg: #e1f4e7;--warn: #b45309;--warn-bg: #fdecd1;--progress: #c2410c;--progress-bg: #fff7ed;--err: #b91c1c;--err-bg: #fde0e0;--sans: "Inter", system-ui, sans-serif;--mono: "IBM Plex Mono", ui-monospace, monospace;--r-sm: 6px;--r: 10px;--r-lg: 14px;--sh-1: 0 1px 2px rgba(15,23,42,.04);--sh-2: 0 4px 14px rgba(15,23,42,.06);--sh-3: 0 18px 48px rgba(15,23,42,.08);--t-fast: .12s;--t: .18s}*{box-sizing:border-box}html,body{margin:0;padding:0;background:var(--bg);color:var(--ink);font-family:var(--sans);font-size:15px;line-height:1.5;-webkit-font-smoothing:antialiased}button{font-family:inherit;cursor:pointer}.stage{min-height:100vh;padding:24px 28px 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var(--border);border-radius:var(--r)}.chat-msg{display:flex}.chat-msg-user{justify-content:flex-end}.chat-msg-assistant{justify-content:flex-start}.chat-bubble{max-width:80%;padding:8px 12px;border-radius:14px;font-size:14px;line-height:1.5;white-space:pre-wrap}.chat-msg-user .chat-bubble{background:var(--brand-700);color:#fff;border-bottom-right-radius:4px}.chat-msg-assistant .chat-bubble{background:var(--surface);border:1px solid var(--border);border-bottom-left-radius:4px}.chat-typing{display:flex;gap:4px;align-items:center;height:24px}.chat-typing span{width:8px;height:8px;border-radius:50%;background:var(--ink-3);animation:typing 1.2s infinite}.chat-typing span:nth-child(2){animation-delay:.2s}.chat-typing span:nth-child(3){animation-delay:.4s}@keyframes typing{0%,80%,to{opacity:.3;transform:scale(.8)}40%{opacity:1;transform:scale(1)}}.chat-input-row{display:flex;gap:8px;align-items:flex-end}.chat-input-row .input{flex:1;resize:none}.intake-complete-banner{display:flex;align-items:center;justify-content:space-between;padding:10px 14px;background:var(--ok-bg);border:1px solid var(--ok);border-radius:var(--r);font-size:13px;font-weight:500;color:var(--ok)}.org-selector{display:flex;flex-direction:column;gap:10px}.org-selector-hint{font-size:13px;color:var(--ink-2);margin:0}.org-selector-warn{font-size:12px;color:var(--err);margin:0}.org-card{display:flex;align-items:flex-start;gap:10px;padding:10px 12px;background:var(--surface);border:2px solid var(--border);border-radius:var(--r);cursor:pointer;transition:border-color .15s}.org-card-on{border-color:var(--brand-700);background:var(--brand-50)}.org-card-body{flex:1;min-width:0}.org-card-name{font-weight:600;font-size:14px;display:flex;align-items:center}.org-card-motivo{font-size:12px;color:var(--ink-3);margin-top:2px}.intake-summary{background:var(--surface-2);border:1px solid var(--border);border-radius:var(--r);padding:14px 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.1s}.equipo-dropdown-item:hover{background:var(--bg-2)}.equipo-dropdown-nuevo{color:var(--primary);font-weight:500}.equipo-chip-remove{background:none;border:none;cursor:pointer;padding:0 2px;line-height:1;color:inherit;opacity:.7;font-size:11px}.equipo-chip-remove:hover{opacity:1}.intake-success{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;padding:4rem 2rem;text-align:center}.intake-success-icon{width:56px;height:56px;border-radius:50%;background:var(--ok-bg);color:var(--ok);font-size:28px;display:flex;align-items:center;justify-content:center;border:2px solid var(--ok)}.intake-loading{display:flex;flex-direction:column;align-items:center;gap:12px;padding:4rem}.spinner{width:36px;height:36px;border:3px solid var(--border);border-top-color:var(--brand-700);border-radius:50%;animation:spin .7s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.ticket-chat{display:flex;flex-direction:column;height:100%;min-height:400px}.chat-loading{display:flex;justify-content:center;align-items:center;padding:3rem}.chat-history{flex:1;overflow-y:auto;padding:16px 12px;display:flex;flex-direction:column;gap:12px;background:var(--bg)}.chat-empty{text-align:center;color:var(--ink-3);padding:2rem;font-size:14px}.chat-empty p{margin:4px 0}.chat-row{display:flex;gap:10px;align-items:flex-start}.chat-row-mio{flex-direction:row-reverse}.chat-col{display:flex;flex-direction:column;gap:3px;max-width:75%}.chat-row-mio .chat-col{align-items:flex-end}.chat-avatar{width:32px;height:32px;border-radius:50%;background:var(--brand-50);color:var(--brand-700);font-weight:700;font-size:14px;display:flex;align-items:center;justify-content:center;flex-shrink:0;border:1px solid var(--brand-100)}.chat-meta{display:flex;align-items:center;gap:6px}.chat-autor{font-size:12px;font-weight:600;color:var(--ink-2)}.chat-burbuja{background:var(--surface);border:1px solid var(--border);border-radius:12px 12px 12px 3px;padding:8px 12px;font-size:14px;line-height:1.5}.chat-burbuja-mia{background:var(--brand-700);color:#fff;border-color:var(--brand-700);border-radius:12px 12px 3px}.chat-burbuja-mia .chat-adj-link{color:#ffffffd9}.chat-texto{margin:0;white-space:pre-wrap;word-break:break-word}.chat-hora{font-size:10px;color:var(--ink-3)}.chat-row-mio .chat-hora{text-align:right}.chat-adj{margin-top:6px;display:flex;flex-direction:column;gap:4px}.chat-adj-img{max-width:200px;max-height:150px;border-radius:6px;object-fit:cover;cursor:pointer}.chat-adj-link{font-size:12px;text-decoration:none;color:var(--brand-700)}.chat-adj-link:hover{text-decoration:underline}.chat-adj-size{color:var(--ink-3);font-size:11px}.chat-adj-loading{font-size:12px;color:var(--ink-3);font-style:italic}.chat-files-preview{display:flex;flex-wrap:wrap;gap:6px;padding:8px 12px;border-top:1px solid var(--border);background:var(--surface)}.chat-file-chip{display:flex;align-items:center;gap:6px;background:var(--surface-2);border:1px solid var(--border);border-radius:6px;padding:4px 8px;font-size:12px}.chat-composer{display:flex;gap:8px;align-items:flex-end;padding:10px 12px;border-top:1px solid var(--border);background:var(--surface)}.chat-attach-btn{font-size:16px;padding:6px;flex-shrink:0}.chat-composer-input{flex:1;resize:none;font-size:14px}.dash-head{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:16px 20px;border-bottom:1px solid var(--border);flex-shrink:0}.dash-title{margin:0;font-size:20px;font-weight:700;letter-spacing:-.02em}.dash-filters{display:flex;flex-direction:column;gap:6px;padding:10px 20px;border-bottom:1px solid var(--border);flex-shrink:0;background:var(--surface)}.dash-loading{display:flex;justify-content:center;padding:3rem}.dash-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;padding:4rem 2rem;text-align:center;color:var(--ink-3)}.filter-group{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.filter-label{font-size:12px;font-weight:600;color:var(--ink-3);white-space:nowrap}.ticket-list{flex:1;overflow-y:auto;padding:12px 20px;display:flex;flex-direction:column;gap:8px}.ticket-list-card{text-align:left;width:100%;background:var(--surface);border:1px solid var(--border);border-left-width:3px;border-radius:var(--r);padding:12px 14px;cursor:pointer;display:flex;flex-direction:column;gap:0;box-shadow:var(--sh-1);transition:border-color var(--t-fast),box-shadow var(--t-fast),transform var(--t-fast)}.ticket-list-card:hover{border-color:var(--brand-700);box-shadow:var(--sh-2);transform:translateY(-1px)}.tlc-status-abierto{border-left-color:var(--warn)}.tlc-status-en_progreso{border-left-color:var(--progress)}.tlc-status-en_revision{border-left-color:var(--brand-500)}.tlc-status-cerrado{border-left-color:var(--ok)}.tlc-head{display:flex;align-items:center;gap:6px;margin-bottom:6px}.tlc-id{font-family:var(--mono);font-size:11px;font-weight:600;color:var(--ink-4);margin-left:auto}.tlc-equipo{font-size:15px;font-weight:600;color:var(--ink);letter-spacing:-.01em;margin-bottom:3px}.tlc-desc{font-size:13px;color:var(--ink-2);overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;margin-bottom:8px}.tlc-foot{display:flex;gap:6px;font-size:11px;color:var(--ink-3);font-family:var(--mono);align-items:center}.tlc-proyecto{color:var(--brand-700);font-weight:600}.tlc-sep{color:var(--ink-4)}.tlc-spacer{flex:1}.chip-sm{padding:2px 7px;font-size:10px}.vista-panel{background:var(--bg-2);border:1px solid var(--border);border-top:none;border-radius:0 0 var(--r) var(--r);padding:10px 14px;display:flex;gap:8px;flex-wrap:wrap;align-items:center;animation:slideDown var(--t-fast) ease}.vista-panel-label{font-size:12px;color:var(--ink-3)}@keyframes slideDown{0%{opacity:0;transform:translateY(-6px)}to{opacity:1;transform:translateY(0)}}.sup-metricas{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;padding:12px 20px;flex-shrink:0}.sup-metrica-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--r);padding:12px 10px;display:flex;flex-direction:column;align-items:center;gap:4px;cursor:pointer;transition:border-color var(--t-fast),box-shadow var(--t-fast),transform var(--t-fast)}.sup-metrica-card:hover{border-color:var(--brand-700);box-shadow:var(--sh-2);transform:translateY(-1px)}.sup-metrica-n{font-size:28px;font-weight:800;color:var(--brand-700);font-family:var(--mono)}.sup-metrica-label{font-size:11px;text-transform:uppercase;letter-spacing:1px;color:var(--ink-3);font-weight:600}.tdetail-wrap{display:flex;flex-direction:column;height:100%;overflow:hidden}.tdetail-header{padding:12px 16px;border-bottom:1px solid var(--border);background:var(--surface);flex-shrink:0;display:flex;flex-direction:column;gap:6px}.tdetail-nav{display:flex;align-items:center;gap:10px}.tdetail-id{font-family:var(--mono);font-size:13px;font-weight:700;color:var(--ink-3)}.tdetail-meta-row{display:flex;flex-wrap:wrap;gap:16px;font-size:13px;color:var(--ink-2)}.tdetail-meta-row strong{margin-right:4px}.tdetail-chat{flex:1;overflow:hidden;display:flex;flex-direction:column}.tdetail-info{flex:1;overflow-y:auto;padding:16px 20px;display:flex;flex-direction:column;gap:14px}.tdetail-value{font-size:14px;line-height:1.5;white-space:pre-wrap}.tdetail-resumen{background:var(--surface-2);border:1px solid var(--border);border-radius:var(--r);padding:10px 12px}.tdetail-adjs{display:flex;flex-direction:column;gap:6px}.ticket-adj{display:flex;flex-direction:column;gap:4px}.ticket-adj-img{max-width:220px;max-height:180px;border-radius:6px;object-fit:cover}.tdetail-actions{display:flex;gap:8px;margin-left:auto}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000073;z-index:1000;display:flex;align-items:center;justify-content:center;padding:1rem}.modal-box{background:var(--surface);border-radius:var(--r);box-shadow:0 8px 32px #0003;width:100%;max-width:520px;max-height:min(92vh,700px);display:flex;flex-direction:column;gap:0;overflow:hidden}.modal-head{display:flex;align-items:center;justify-content:space-between;padding:14px 16px;border-bottom:1px solid var(--border);flex-shrink:0}.modal-titulo{font-size:15px;font-weight:700}.modal-body{padding:16px;display:flex;flex-direction:column;gap:12px;overflow-y:auto;flex:1}.modal-footer{display:flex;justify-content:flex-end;gap:8px;padding-top:4px;flex-shrink:0}